3ZeBra - G09-2 Neck Heating Traction Pillow (New Upgraded Vibration Model, 2025)

❓ Frequently Asked Questions (Q&A)

Q1: Can I just stretch without applying heat?

✔️ Yes. Do not turn on the heating function; use it only as a traction pillow.

Q2: Can it be used as a pillow for sleeping?

⚠️ Not recommended. Traction pillows are tools for temporarily stretching the cervical spine during relaxation. Using them while sleeping may cause strain due to turning over.

Q3: How do I clean and maintain the device?

✔️ Do not wash with water. You can wipe the surface with a damp cloth or alcohol wipes.

Q4: Can I use it while charging?

⚠️ Not recommended. The heating function cannot be used while charging; it must be fully charged before use.

Q5: How long should you stretch at a time?

✔️ Approximately 10–15 minutes. The heat therapy function will automatically time 15 minutes; you can turn it on again if you wish to continue.

Q6: How many times a day can I stretch?

✔️ Can be used several times a day, but it is recommended to space them out to avoid overstretching. It is advised to start gradually when using for the first time.

Q7: Can I do other exercises while stretching my cervical spine?

⚠️ Not recommended. Lie still and relax while stretching to avoid injury due to incorrect posture.

⚠️ Precautions

· This product is a personal care item and cannot replace medicines or medical devices.

· It is not waterproof, so do not wash it directly with water. Only wipe it with a damp cloth or alcohol wipe.

· The power plug must be unplugged after use or before cleaning. Do not use while charging.

· Please remain lying flat and avoid engaging in other strenuous activities to prevent muscle strain.

· It is not recommended to use it as a sleeping pillow, as it may cause accidents when turning over.

· Do not use while sleeping to avoid long-term stimulation affecting your health.

· If you experience any discomfort during use, please stop using it immediately.

· Pregnant women, those with spinal disorders, acute illnesses, or heart conditions must consult a doctor before use.

🛠️ Maintenance and Repair

·        Functional maintenance for one year (appearance and human-caused damage are not covered by the warranty).

·        These are personal hygiene and intimate items, and cannot be returned or exchanged after being opened or used (except for product defects).

·        The appreciation period is not the trial period; it exceeds [the specified period]. 7 During the appreciation period, only repair services are provided.

·        The customer is responsible for the return shipping cost for repairs, and the customer is also responsible for the return shipping cost after the repair is completed.

📋 Product Specifications